Ryanair Pays Passenger £4,350 After Hot Coffee Incident

Woman from Hampshire injured by hot coffee on Ryanair flight, receives £4,350 compensation.

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Ryanair Pays Passenger £4,350 After Hot Coffee Incident

Denise Elliott, a Hampshire resident, suffered second‑degree burns after a hot coffee spurted onto her lap during a Ryanair flight to Majorca on 12 December 2025. The incident prompted an out‑of‑court settlement, with the airline agreeing to pay the woman £4,350 in compensation. Ryanair, the Irish low‑cost carrier, faced criticism for its response to the injury, which was filmed and shared on social media. The settlement came on 14 January 2026, shortly after the flight, when the airline issued a formal apology to Elliott. The agreement reflects growing scrutiny over passenger safety on budget carriers across Europe, with flights bound for destinations like Majorca frequently impacted by such incidents.

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Ryanairhot coffee incidentpassenger compensationHampshireMajorca