Martin Lewis: Millions could be missing £1,000 after councils issue incorrect guidance on Carers Discount

On 12 Jan 2026, GB News reported that an investigation by MoneySavingExpert revealed dozens of local authorities in England and Wales have published incorrect information regarding the Carers Discount on council tax. The mistake could mean that hundreds of unpaid carers are missing out on discounts worth up to £1,000 each year, with some families losing around £250–£400 annually. The error stems from outdated guidance issued by councils that did not account for new eligibility criteria introduced last year. Martin Lewis, founder of MoneySavingExpert, highlighted that the gap could cost carers thousands collectively, stressing the need for councils to correct the guidance immediately. Local authorities are urged to review their paperwork and reassure eligible carers that they can claim the discount.