Mahmood Announces Police Overhaul with 999 Response Targets
Home Secretary Shabana Mahmood proposes new National Police Service and 15‑minute urban response limits.
On 26 January 2026, UK Home Secretary Shabana Mahmood will address MPs to announce a sweeping policing overhaul. She will introduce a new National Police Service (NPS) aimed at tackling serious crime and outline plans to reduce the number of separate police forces. A key element is a formal response target: emergency calls in urban areas must be answered within 15 minutes, rural areas within 20 minutes—over a period when no enforceable benchmark currently exists. Mahmood also pledged to cut “red tape” and add £7 million to shop‑lifting counter‑measures, including a £5 million Operational Opal intelligence‑sharing unit. The reform has been criticised by opposition MPs such as Sarah Jones and Chris Philp, who warn of insufficient officer numbers. If passed, the changes could reshape frontline policing across the UK.
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