HMRC complaints hit five-year high as 93,589 grievances lodged and average payouts fall to £125.27
Complaints lodged against HM Revenue and Customs (HMRC) rose to 93 589 in the 2024 25 financial year, marking the highest level recorded in five years. The figures, obtained through Freedom of Information requests and published on Friday by the Financial Times, show a sharp increase from the 78 542 grievances registered in 2020 21. Service data released by HMRC this month confirmed the department failed to meet its own performance targets for telephone response times, postal correspondence and
Complaints lodged against HM Revenue and Customs (HMRC) rose to 93 589 in the 2024 25 financial year, marking the highest level recorded in five years. The figures, obtained through Freedom of Information requests and published on Friday by the Financial Times, show a sharp increase from the 78 542 grievances registered in 2020 21. Service data released by HMRC this month confirmed the department failed to meet its own performance targets for telephone response times, postal correspondence and
Tags
Related Posts
'Dhurandhar 2' collection: Ranveer's film eyes Rs 1,050 crore
Aditya Dhar s 'Dhurandhar: The Revenge' continues its impressive box office run, entering its fourth week and surpassing Rs 1050 crore in India. The Ranveer Singh starrer has maintained strong collections despite the IPL, with day 23 earnings pushing its net total to Rs 1 051
Two years after Google CEO Sundar Pichai’s ‘Code Red’, Satya Nadella orders AI overhaul
Microsoft CEO Satya Nadella has initiated a 'Copilot code red' to enhance AI performance and user experience, aiming to boost investor confidence amidst intense competition. The company is allocating significant cloud capacity to Copilot development, with analysts suggesting Azure can still exceed expectations due to growing demand and pricing
Deleted from Bengal rolls & added to Bihar list: TMC worker
A Trinamool worker from West Bengal alleges his name was deleted from the state s electoral roll and inexplicably added to Bihar s voter list. Krishnendu Mukherjee, a booth level agent, discovered this discrepancy when his name, present in the draft roll, was marked 'under adjudication' and later deleted. He suspects a political conspiracy due to his active TMC membership